Standard Operating Procedure (SOP)

Save time with these ready-made food and beverage SOP’s

Writing SOP’s during a pre-opening is very time consuming and stressful with having to meet your deadlines before the big grand-opening. Time that could be better spent on costing menus and training staff.

Below are 12 SOP’s for the food and beverage department and are available in word document so that you can edit according to your business needs.

Click on the SOP’s listed to view each file.

• Welcoming the Guests
• Take Food Order
• Take Beverage Order
• Upselling
• Maintain Food Hygiene Standards
• Dealing with Food Allergies and Special Dietary Requirements
• Grooming
• Handling Food Delays
• Handling Guest Complaints
• Service Recovery
• Dealing with Intoxicated Guests
• Farewell the Guests

Edit all SOPS according to your business needs