by Ursula | Nov 20, 2019 | The Latest
On going Guest Service Training is the key to having happy and satisfied guests. Guest Service and Front Office employees are the general point of contact to help guests get the information or service they need to make their stay enjoyable. However employees...
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by Ursula | Nov 14, 2018 | The Latest
Did you know that when serving coffee the handle is to be served in the 3 O’clock position to the guest? Where do you place the teaspoon? And what sugars should you offer? Get this free training when you sign into the free training...
by Ursula | Jul 19, 2017 | The Latest
Free New trainings added for subscribers “Food Allergies Awareness”. Includes: SOP Dealing with Food Allergies and Special Dietary Food Allergies Poster Incident Report Form To access these materials simply log in to your free training page. [ezcol_1third]...
by Ursula | Feb 1, 2017 | The Latest
Get ready for the Year of the Rooster! Embrace opportunities and develop your business by training and developing your team to deliver service excellence. To get you motivated Food and Beverage Trainer is offering you 30% discount on all training packages and 20% on...
by Ursula | Nov 21, 2016 | The Latest
20 phrases to avoid in the restaurant What we say to our guests is an important part of their overall hotel and or restaurant experience. We must remember to be polite, professional and courteous at all times. Especially since we are in the business of providing...
by Ursula | Aug 28, 2016 | The Latest
Join Food and Beverage Trainer in celebrating more herbs and less salt day… More herbs and less salt day 29 August 2016 August 29th is More Herbs, Less Salt Day! Eating less salt is a good idea for everyone regardless of age or overall health. The benefits of...
