by Ursula | Sep 20, 2015 | The Latest
How to Respond to Negative Hotel Reviews How to respond to negative hotel reviews In general, you want to show prospectives that your hotel reads, internalizes, and responds to reviews. You should personalize your responses to the guest review, and show your brand...
by Ursula | Sep 15, 2015 | The Latest
Free Sequence of Service Flow Charts for Subscribers Only! To download these flow charts Log into your subscribers only page [ezcol_1quarter] [/ezcol_1quarter] [ezcol_1quarter][/ezcol_1quarter] [ezcol_1quarter][/ezcol_1quarter] [ezcol_1quarter_end]...
by Ursula | Sep 7, 2015 | The Latest
Posted by thecheflife on 09/17/2013 · 48 Comments 13 Ways to Piss Off the Back of House 1.) Steal My Mise – I get that you are busy, and I get that because I too am busy. So don’t come back into the kitchen and jam your unclean hand into my cold table to...
by Ursula | Aug 24, 2015 | The Latest
Special Offer for Subscribers 20% discount Save $12 on training materials for hotel NEW STAFF when you subscribe to Food and Beverage Trainer. 5 Star Service Standards Training Duration: 10 x 5-10 min trainings Includes: 10 guest service trainings – guest...
by Ursula | Jul 22, 2015 | The Latest
Restaurant Job Descriptions 14 Restaurant Job Descriptions / Food and Beverage available in PDF format. The forms are also available in Excel and Word document which you can edit according to your business needs. Click on the images to go directly to the page....
by Ursula | Jul 19, 2015 | The Latest
Free Restaurant Forms 20 Free restaurant forms / food and beverage forms available in PDF format. The forms are also available in Excel and Word document which you can edit according to your business needs. List of Restaurant forms; [ezcol_1half] Appraisal Breakage...