Food and Beverage Trainer
Save time with ready-made training materials
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About
Save time – develop your team – deliver quality service
Save quality time with using the ready-made power point trainings and activities provided by Food and Beverage Trainer.
Focus on developing your team with fun, interesting and creative training methods.
Use ready made 5 star service and product knowledge trainings to assist you and your team deliver quality service to your valued guests.
Food and Beverage Trainer has a variety of resources and services you can use to save precious amounts of time with your lesson plans and pre-openings.
The trainings provided have been created for training employees and college students in developing countries such as Asia, Africa, Middle East and South America. The powerpoints are simple, creative and straight to the point for easier understanding and learning retention. This strategy helps to maintain the trainees interest and keep focused on the key training objectives.
To ensure that the key points are been absorbed there are a variety of activities included for each training ranging from role plays, English grammar, worksheets, flashcards and games.
Packages
Pre-Opening Trainings
- SOP’s
- Forms
- Job Descriptions
- 5 Star Service Standards
- Effective Communication
- Welcoming & Farewelling Guests
- Sequence of Service
- Complaint Handling
- Hygiene Trainings
- Workplace Safety
- Email Etiquette
$50
New Staff Trainings
- 5 Star Service Standards
- Effective Communication
- Welcoming & Farewelling Guests
- Using the Telephone
- Complaint Handling
- Hygiene Trainings
- Basic Food Hygiene
$25
Hotel English Trainings
- Dealing with Room Complaints
- Food Groups
- Food Packaging
- Food Preparation
- Giving Directions
- Guests Requests
- Handling Complaints
- Hotel Activities & Facilities
- Using the Telephone
- Welcoming & Farewelling Guests
- Restaurant Concepts & Services
$50
The Latest
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Testimonials
“Ursula is a representation of a dynamic, passionate and creative trainer, mentor and leader who contributes 100% expertise and professionalism in all that she is involved in. I have been fortunate enough to witness Ursula’s ability to train and develop staff & students alike, as well as maximize the skills and knowledge of those around her. Working together with Ursula for the VAVC internship program in Danang was one of my highlights. Ursula was able to provide the insight in the day to day operations during her theory lessons due to her career on the frontline, furthermore she assisted in the confidence growth of her pupils which enabled them to succeed and become the leaders they are today. The respect that myself, fellow staff, management and students have for Ursula is immense and I look forward to continuing the professional relationship moving forward”.
“I had the pleasure of getting to know Ursula during my tenure as part of the pre-opening management team of a luxury property in Vietnam.
Ursula has the drive and passion one expects from an excellent trainer but not often encounters in reality. Ursula is different in every way. Her genuine care & passion to teach people is remarkable and has proven to be the best learning school. Not often I’ve seen people look up to a person so much that they basically become part of the family. She made a huge impact on several young students inspiring them for better.
Ursula is well diverse and has worked in different operations so this has given her an advantage to adapt her style of training as well. Her personality, passion for teaching and knowledge could definitely benefit any company who’s eager to take their service levels to next step.
I feel fortunate to have worked aside a person such as Ursula”
“I am working with underprivileged youth (18 to 30) of Bohol who I am training in basic hospitality so they can get work here in the tourism industry, I found the Food & Beverage Training’s to be invaluable, I could not have started this program without them, as this program is personally funded by me, as the students cannot afford to go to college, I could afford the training’s and as they are not expensive and designed for the Asian market they are simple and easy for the students to understand.
Thank you for your support.”